🚚 Shipping & Delivery Policy

Effective Date: January 1, 2025

At SasthaMart, we take pride in ensuring that your sacred and devotional items are delivered to you safely, quickly, and with utmost care.
Our goal is to make every shopping experience smooth, transparent, and worry-free for all our customers across India and worldwide.

🇮🇳 Domestic Shipping (Across India)

We deliver to all major cities and towns across India through trusted courier and logistics partners.

🕐 Processing Time

  • Orders are usually processed within 2–4 business days after successful payment.
  • Custom or made-to-order items may require additional processing time (as mentioned on the product page).

🚀 Delivery Time

  • Standard delivery time within India: 5–10 business days after dispatch.
  • Remote or rural areas may take an additional 3–5 days depending on courier availability.

📦 Shipping Charges

  • Shipping charges are calculated at checkout based on product weight, size, and delivery location.
  • Free shipping offers may apply on selected products or promotional orders.

🌏 International Shipping

We are pleased to offer worldwide delivery for most of our products.

  • Shipping rates are calculated based on destination country and package weight.
  • Delivery typically takes 10–25 business days, depending on customs and courier handling.
  • International orders may be subject to import duties, taxes, or customs fees, which are the buyer’s responsibility.

🛑 Order Delays

While we strive to ensure on-time delivery, some delays may occur due to:

  • Unforeseen weather or logistics issues.
  • High order volume during festivals or holidays.
  • Custom-made product production delays.
  • Courier service interruptions or remote-area restrictions.

In such cases, our support team will proactively update you about the status of your shipment.

🔒 Safe & Secure Packaging

All products are carefully packed using high-quality materials to ensure they reach you in perfect condition.
Fragile and brass items receive extra protective packaging to prevent any transit damage.

📦 Tracking Your Order

Once your order is shipped, you will receive an email or SMS with the tracking number and courier details.
You can track your shipment directly on the courier partner’s website or through your SasthaMart account dashboard.

🚫 Non-Deliverable Locations

In rare cases, if your area is not serviceable by our courier partners, we will inform you and initiate a full refund or alternate delivery arrangement.

📬 Incorrect Address Policy

Please ensure your shipping address and contact number are entered correctly at checkout.
Orders with incomplete or incorrect addresses may be delayed or returned to us, and additional reshipping charges will apply.

💬 Need Help with Your Order?

If you have any questions regarding shipping, delivery, or tracking, please contact our support team:

📩 Email: support@sasthamart.com
📞 Phone: +91 9499926840
🌐 Website: www.sasthamart.com

Fast. Safe. Reliable.

Every order at SasthaMart is handled with devotion and care — from packaging to doorstep delivery — ensuring that your divine products reach you safely, on time, and in perfect condition.